Shipping policy
Shipping Policy
Effective Date: August 13, 2026
At Taji Stores, we are committed to making your shopping experience simple and convenient. Please review our shipping policy below before placing your order.
1. Order Processing
Orders are processed after payment has been successfully confirmed.
Orders are normally processed within 1–3 business days.
Orders placed on weekends or public holidays may be processed on the next business day.
Once your order has been shipped, you will receive shipping information when available.
2. Shipping Times
Delivery times depend on your location and the shipping method available for your order.
Local deliveries: Approximately 2–7 business days.
International deliveries: Approximately 7–21 business days.
Delivery times are estimates and may be affected by customs, weather, carrier delays, holidays, or other circumstances beyond our control.
3. Shipping Costs
Shipping costs are calculated at checkout based on your delivery location, order size, and available shipping method.
Free shipping: If a product or promotion includes free shipping, the applicable shipping charge will be waived at checkout.
4. International Orders
We may ship to selected countries worldwide. International customers are responsible for providing accurate delivery information.
Customs duties, import taxes, or other fees charged by the destination country may be the customer's responsibility.
5. Tracking Your Order
Where tracking is available, tracking information will be provided after your order has been shipped. Please allow some time for tracking information to become active after shipment.
6. Incorrect or Incomplete Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply for reshipment.
7. Delayed or Lost Packages
While we work with reliable shipping providers, delivery delays can occasionally occur. If your order has not arrived within the expected delivery period, please contact us so we can assist you.
Once an order has been handed to the shipping carrier, delivery delays caused by the carrier are outside our direct control.
8. Damaged Packages
If your package arrives damaged, please contact us as soon as possible and provide photographs of the package and the damaged item. We will review the situation and determine the appropriate solution.
9. Contact Us
If you have questions about your order or shipping, please contact Taji Stores through the contact information provided on our website.
By placing an order with Taji Stores, you acknowledge and agree to this Shipping Policy.